Hôpital de Bellerive welcomes patients whose state of health requires hospitalization for neurological and oncology rehabilitation and palliative care.
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Guide du patient aux HUG
Hôpital de Bellerive
Adress
Hôpital de Bellerive
Chemin de la Savonnière 11,
1245 Collonge-BelleriveTel : +41 22 305 71 11
Parking
- 1 franc/hour, from 8 am to 6 pm from Monday to Friday
- 50 centimes/hour, at night and at weekends
Access
Bus E, alight at «Savonnière»
Reception
- Monday to Friday from 7.30 am to 8 pm
- Weekends and public holidays from 10 am to 8 pm
Visits
Monday to Friday from 8 am to 8 pm (except palliative care) when they can be at any time.
Restaurant
Restaurant Arc-en-ciel, Monday to Sunday from 9 am to 5 pm
Smoking area / Shop
A smoking shelter is available in the carpark next to the entrance.
Slippers with backs are on sale at Reception.
In order to be able to carry out treatments in the best possible way,
we recommend that the public comes to the hospital from 10 am onwards.
To find out more about medical care, visit the Department of Rehabilitation and Geriatrics page (FR).
Your hospital admission
Reception
On arrival at the Admissions Office you will fill out the administrative formalities.
Check your insurance policies
If you do not live in the Canton of Geneva or if you are the beneficiary of supplementary insurance, international or foreign insurance, please contact the telephone number +41 22 305 71 11 to check that your hospital stay will be fully covered.
CHECK-LIST
To register you must submit :
- the notification sheet
- insurance card or cover guarantee from your health insurance fund or insurance company
- an identity document (passport, identity card, family record book or residence permit for foreigners living in Switzerland)
- if admitted following an accident: the health insurer’s decision, quoting the claim number
- the decision of the statutory Invalidity Insurance, if this is the reason for your admission to hospital
- a financial deposit or proof of such a deposit if you do not have a full guarantee from a recognized insurance company or if the treatment is not covered by basic health insurance benefits (LAMal).
Your treatment
Complementary treatments
The palliative care teams offer complementary treatments such as reflexology or hypnosis. The aim of these methods is to support you in the event of difficult to manage symptoms (pain, anxiety, difficulty breathing, etc.). A relaxation space with a flotation bed is available for your use for a moment of relaxation.
Your comfort
To receive mail the sender must specify : Mr. or Mrs…, Unit X, with the following address :
HUG, Hôpital de Bellerive
Chemin de la Savonnière 11
1245 Collonge-Bellerive
Green space
Hospital patients and their close friends and relatives can take a walk or rest in a magnificent verdant park which also has some shaded areas.
Telephone
If you would like to use a telephone, please contact a nurse so that one can be provided to you. A telephone bill will be sent to you. If you wish, you can also make a prepayment before activating your line. In this case, if the credit balance used is less than the advance payment, the difference will not be refunded to you. If you overrun your prepayment, you will be invoiced at your home address.
Your discharge
CHECK-LIST
Before you leave hospital, please make sure you have received the following :
- a doctor’s sick-leave certificate (if necessary)
- a card indicating your treatment
- a prescription (if necessary)
- a physiotherapy or domiciliary care prescription (if necessary)
- a follow-up appointment with your general practitioner or at the hospital.
Animals
Animals on a lead are only admitted to Reception, in the restaurant and in the park. On medical advice they may be tolerated elsewhere in exceptional cases.
Library
Books are available from the library near Reception.
Cash office
Reception manages cash transactions and the withdrawal and deposit of valuables from Monday to Friday, from 9 am to 12 pm and from 1.30 pm to 4.30 pm.
Religious services
Religious services are generally offered on Fridays and on Christian celebration days. The timings are displayed in each unit and sent to the offices of the care teams. Spiritual or religious support may be organized with the chaplains. A chapel is open 24/7 for your use.
INFO +
For more information, see the Chaplaincies website: www.hug.ch/en/chaplaincies
Hairdressing
A hair salon located next to Reception offers hair appointments on Tuesdays from 9 am to 5 pm. If you wish, a nurse can make an appointment for you. This service is at your expense.
Tel : +41 22 305 76 45
Mediation Unit
Mediators can be contacted at +41 22 372 22 28 or via the email address hug.mediation@hcuge.ch. Meeting with appointment.
INFO +
For more information, see the Mediation Unit website : www.hug.ch/en/mediation-unit.
Accommodation for relatives
A fully-equipped on-site studio is available for patient family members. To find out more ask the care staff in your unit.
Laundry
The hospital will provide you with a gown intended for your care. Please remember to bring your own toilet bag, pyjamas or nightdress, dressing gown, slippers, which should preferably have backs - and any other items you may need.
Your personal clothes may be maintained by the hospital at a daily rate of CHF 6.50.
Stamps and mail boxes
Stamps are on sale at Reception. You may leave your mail for posting at Reception. Mail is collected at 10 am from Monday to Friday.
Visiting hours
Close friends and relatives may visit any day between 8 am to 8 pm. For palliative care units, visits can be at any time.
In order to be able to carry out treatments in the best possible way,
we recommend that the public comes to the hospital from 10 am onwards.
Download the Practical information of the Bellerive Hospital in PDF format.
