You will be welcomed from the moment you arrive at the hospital. You will receive a personal welcome.
A receptionist will welcome you in complete confidentiality and will accompany you to your room. She will explain the services at your disposal and helps you to complete the formalities associated with your stay.
A nurse will meet you to compile your patient file. She will gather all of the necessary information to ensure that your stay goes smoothly. You can give her your X-rays, prescriptions, list of medications, test results, etc. If a surgical procedure is planned, you are reminded of the time on your arrival.
The nurse will be attentive to your wishes, in order to respect your lifestyle and preferences. On your arrival, you will receive a card with the names and contact details of the professionals who will be closely involved in your care.
Whatever your language, do not hesitate to ask for the assistance of an interpreter.