Childcare center
You can leave your kids at the Tom Pouce daycare centre when you are visiting a member
of your family in hospital. It is open Monday to Friday from 8.30 am to 12 noon and from 1 to 5 pm and wel - comes children aged 18 months to 10 years for a maximum of three hours. This service is free. Maternity hospital Bd de la Cluse 30, 1205 Genève, level 0
+41(0)22 372 43 99
Wi-Fi
You can access the Internet anywhere free of charge by connecting to the ((o))HUG-Public network.
Cash offices
Your relative or friend who is hospitalized may have wished to hand in valuables to the cash office of the hospital for safekeeping. You may collect them on presentation of a written authorization signed by the patient. The opening hours of the cash office vary from one site to another.
Mediation space
Have you had any problems when visiting a mem - ber of your family in hospital? The mediation space allows you to express your opinion. It is there to make communication easier and start a dialogue with the institution. It is located in the HUG arcade – 1st floor of the Gustave Julliard building, rue Alcide-Jentzer 17. Medical care schedule for the hospital buildings, Maternity hospital, Children’s hospital, Beau-Séjour Hospital: Monday, Thursday and Friday from 1 pm to 4 pm, Tuesday from 10 am to 1 pm and Wednesday from 4 to 7 pm. To find out the medical care schedule and offices on the other sites, please see information for each ‘hospital sites’
hug.mediation@hcuge.ch +41 (0)22 372 22 28
Swiss Patients’ Organization (SPO/OSP)
The SPO/OSP protects and defends the rights of patients and insured persons in the field of health - care, in relation to care staff, healthcare institutions and health insurance funds. The Geneva branch of the SPO/OSP is based at HUG.
Rue Gabrielle-Perret-Gentil 4, level 1
Thursday from 9 am to 12 noon and from 1.30 to 4.30 pm
+41(0)22 372 22 22
Access to advice on clinical ethics issues
Medical care can give rise to some ethical or moral issues that may need to be submitted for the advice of the doctors and nurses on HUG the ethics. You also have access to such advice.